Getting started is easy.

To help you get started, we just need to know what type of device you're activating and how you purchased it.

Activating a phone or phone SIM.

Purchases made through T-Mobile.com or 1-800-T-MOBILE.

 

Purchases made this way come activated with 30 minutes or 30 texts on a starter Pay As You Go plan. To start your service, just insert your SIM.

Purchases made through other channels.

 

If you did NOT make your purchase on T-Mobile.com or 1-800-T-MOBILE, we’ll take you through the manual activation process step by step.

Activating a mobile internet device or SIM card.

We’ll take you through the manual activation process step by step.

Need more help?

Our Complete Setup Guides have more information about installing your SIM card, making payments, porting in an existing number, or changing to a different plan.

Or call 1-877-778-2106